Shutterstock Tips: How to Upload via FTP

A Quick & Easy Guide

At Shutterstock, we believe our contributor base is best-served doing what they love – whether that’s shooting photography, video, or creating vector illustrations – and not spending too much time on the administrative tasks, i.e. uploading content. With this in mind, here’s an easy-as-possible guide to upload via File Transfer Protocol.

FTP allows Shutterstock contributors to transfer files from their computer to our servers. While we do offer other methods of uploading images, this tutorial will show you how to upload a file to our servers using this method. Please note, FTP is the only method used to upload video.

1. Download FileZilla. Don’t worry, it’s free.

2. Connect to Shutterstock’s FTP Server. Once you have downloaded and opened FileZilla, connect to Shutterstock’s FTP server (ftp.shutterstock.com). To do this, fill in the appropriate values in the following fields:

Host: ftp.shutterstock.com
Username: Your Shutterstock account e-mail address (not your Shutterstock username, unless your email address happens to be your username)
Password: Your Shutterstock account password

You can leave the Port: section blank.

3. Click the Quickconnect button. You should now be connected to Shutterstock’s FTP server. Congratulations – you’re ready to upload!

4. Upload your files. You have two options:

A. You can open up Windows Explorer (or however you feel comfortable browsing files on your computer), and drag and drop them into the lower right hand window within your FTP window, as shown below:

B. You can also use the left-hand side window from within your FTP window to browse files on your computer, as in the section shown below:

Both of these methods achieve the same result – choose whichever one you prefer.

That’s it! Now comes the hard part: waiting. Depending on your file sizes and your Internet upload speed, it will take some time to actually send the files to our server. FileZilla does provide an estimated waiting time as a reference, though this can vary.

Once you have uploaded all of your files, you can proceed to Submitted Photos or Submitted Footage from your Shutterstock account!

* Final note: Shutterstock’s servers will automatically process all files uploaded via FTP. If you experience complications during or after uploading, such as a connectivity issue, this can cause an error in our servers processing the files. To address this, Go to Your Accountpage under Tools & Resources, and check the “No” button next to Automatic FTP Processing.

Download Cyberduck. Don’t worry, it’s free.

Connect to Shutterstock’s FTP Server. Once you have loaded Cyberduck, click the Open Connection button (upper left). You should see the following window:

Fill in the appropriate values in the following fields:

Server: ftp.shutterstock.com
Username: Your Shutterstock account e-mail address (not username, unless your email address happens to be your username)
Password: Your Shutterstock account password

You can ignore the other fields.

Click the Connect button. You should now be connected to Shutterstock’s FTP server. Congratulations – you’re ready to upload!

Upload your files. You can drag and drop the files you wish to upload from your computer onto Cyberduck’s main window. After you drop the file, it will upload. Dragging and dropping multiple files into Cyberduck will upload them all at once.

That’s it! Now comes the hard part: waiting. Depending on your file sizes and your Internet upload speed, it will take some time to actually send the files to our server. Cyberduck does provide an estimated waiting time as a reference, though this can vary.

Once you have uploaded all of your files, you can proceed to Submitted Photos or Submitted Footage from your Shutterstock account!

* Final note: Shutterstock’s servers will automatically process all files uploaded via FTP. If you experience complications during or after uploading, such as a connectivity issue, this can cause an error in our servers processing the files. To address this, Go to Your Accountpage under Tools & Resources, and check the “No” button next to Automatic FTP Processing.

You can buy this image here:

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